Frequently Asked Questions

Everything You Need to Know About Fresh Fit Foods

From choosing your meal plan to receiving your weekly meals, we want Fresh Fit Foods to feel simple from the start. Browse our most frequently asked questions below, or if you still need a hand, Chad and the Fresh Fit Foods team are always happy to help.

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Getting Started

The basics for someone deciding whether Fresh Fit Foods fits their week.

How does Fresh Fit Foods work?

Getting started is simple. Tell us how many people you are feeding, choose whether you want lunch, dinner or both, select your preferred menu style and portion size, then choose delivery or pickup. Review your selections, complete checkout and the Fresh Fit Foods team takes care of the cooking from there.

Which meal plan is right for me?

Fresh Fit Foods offers Healthy Lifestyle, Senior, Family, Plant-Based and Paleo options, so there is a plan for different households, tastes and routines. If you are not sure which one fits, use Find Your Meal Plan and we will help narrow it down.

How many meals will I receive each week?

You can receive as few as 4 or as many as 8 fully prepared meals per person each week, depending on whether you choose Lunch Only, Dinner Only or Lunch + Dinner.

Can I get started at any time?

Yes. Fresh Fit Foods bills weekly, so there is no need to wait until the beginning of a new month. You can get started and begin delivery or pickup as early as the following week.

How does billing work?

Fresh Fit Foods meal plans are billed weekly. Your selected meal plan, household size, portion and delivery or pickup options determine your weekly total. If you need to pause or cancel an upcoming week, written notice is required by Friday at 5 p.m. before that week.

Meal Plans & Menus

Questions about the five meal plan options, weekly menus and how selections work.

What meal plans does Fresh Fit Foods offer?

Choose from Healthy Lifestyle, Senior, Family, Plant-Based and Paleo. Healthy Lifestyle is designed for balanced everyday eating; Senior focuses on familiar, satisfying meals; Family makes feeding 2, 3 or 4 people easier; Plant-Based offers a plant-forward menu; and Paleo has a lower-carb, protein-forward focus.

Do I choose every individual meal?

Fresh Fit Foods uses a set cycle menu, so you do not need to build your order one meal at a time. Your selected menu style determines the weekly meals you receive.

What if there is a meal I do not want?

Fresh Fit Foods offers substitution meals that can replace something on the upcoming menu. Send your substitution request by Friday for the following week.

Where can I see what is on the menu?

Visit This Week's Menus to explore the current meals across Healthy Lifestyle, Senior, Plant-Based and Paleo.

Can I get a larger portion?

Yes. You can choose an Athlete Portion with up to 25% more food while enjoying the same weekly menu.

What menu does the Family Meal Plan use?

Family Meal Plans use the Healthy Lifestyle menu by default, giving households the same balanced Fresh Fit meals prepared for the number of people selected.

Meals & Nutrition

Food quality, preparation, dietary information and what arrives in the fridge.

Where are Fresh Fit meals prepared?

Fresh Fit Foods prepares its meals locally from its Bonita Springs kitchen. Chad O'Connor and the Fresh Fit chef team oversee the local preparation of the weekly menus.

Are the meals prepared from scratch?

Yes. Fresh Fit Foods prepares its menus from scratch using fresh ingredients, with the professional chef team handling the preparation and cooking.

Are Fresh Fit Foods meals gluten-free?

Fresh Fit Foods' core menu is largely gluten-free. Because recipes and menus vary though, customers with celiac disease, severe allergies or cross-contact concerns should contact the Fresh Fit Foods team before ordering.

Will I be able to see calories and nutrition information?

Nutrition varies by recipe, so calories, protein, carbohydrates and fats are shown with each meal wherever available.

What if I have a food allergy or dietary restriction?

Check the ingredients and allergen information provided with each current menu item. If you have a serious food allergy or medically required dietary restriction, contact the Fresh Fit Foods team before ordering so we can confirm whether the service is suitable for your needs.

Are the meals already cooked?

Yes. Fresh Fit Foods provides fully prepared meals, not meal kits. There is no chopping, measuring or cooking from scratch. Your meals are prepared by the chef team and ready for you to heat and enjoy.

Delivery & Pickup

Everything customers need to know about getting their meals.

Where does Fresh Fit Foods deliver?

Fresh Fit Foods serves customers throughout Naples, Bonita Springs, Estero and Fort Myers, with home and office delivery available within the Fresh Fit delivery zone.

What are the delivery days?

Delivery days depend on where you live. Fresh Fit Foods generally delivers to Naples and Bonita Springs on Sunday and Tuesday, and Fort Myers and Estero on Monday and Wednesday.

Can I have meals delivered to my office?

Yes. Fresh Fit Foods offers delivery to either your home or office within the delivery area.

Can I pick up my meals instead?

Absolutely. If pickup works better for your schedule, choose one of Fresh Fit Foods' convenient local pickup options.

Where are the pickup locations?

Use the dedicated Delivery & Pickup page for the current pickup locations, map, addresses, pickup windows and directions.

Is there an additional delivery fee?

Delivery fees are currently set at $8 per week and is shown before you complete checkout.

Managing Your Plan

The practical questions that come up once Fresh Fit becomes part of the week.

Can I pause my meals for a week?

Yes. If you do not need meals for an upcoming week, written notice must be received by Friday at 5 PM, before that week's deliveries.

How do I cancel my meal plan?

You can cancel future weeks by providing written notice by Friday at 5 PM before the upcoming week. If notice is received after the cutoff, the upcoming order may already be scheduled and billed.

How do I request a substitution?

Send substitution requests to Substitutions@freshfitnaples.com. Requests should be received by Friday for the upcoming week.

What if I need to change my delivery information?

Contact the Fresh Fit Foods team as soon as possible if your delivery address, pickup preference or other important order information changes.

Can I change meal plans later?

Yes. If your needs change, contact the Fresh Fit Foods team and we will help you move to the plan that works better for your routine.

Need Help?

Talk to the Fresh Fit Foods team

Fresh Fit Foods is a local Southwest Florida business, and when you reach out you are connecting directly with Chad and the Fresh Fit Foods team.

Call us

239.595.2503

Email us

Chad@freshfitnaples.com

Our kitchen

9201 Brookwood Court #4, Bonita Springs, FL 34135

Ready to Make Your Week Easier?

Choose the Fresh Fit Foods meal plan that fits your household, your appetite and the way you like to eat — and let our chef team handle the cooking.